Just as the seasons change, eCommerce does as well, and with the year almost halfway done, the trends are almost completely different from last year’s. To keep on top of things, eCommerce brands should make sure they stay with the newest trends shaping the industry. With the increasingly competitive industry, people need to keep on top of it to stay ahead of their competitors.
2020 was a massive shift in the eCommerce world and 2021 is no different, with amazing traction happening and not-so-amazing things happening to change the industry, these are some of the trends happening this year in 2021 to keep your brand moving forward and up.
The most obvious change in most industries is sales growth, and the online sales growth of the eCommerce world is unstoppable. The sales have been growing right from the start and it is not slowing down this year, it’s only getting faster with the more interest and convenience that the internet provides. According to eMarketer, sales in eCommerce have been projected to increase by 26.7 percent each year, with the year 2021 being set at 4.9 trillion dollars. So, to say the least, there will be plenty to go around to every investor in the eCommerce world.
The popularity is not stopping with eCommerce, and as I said, it’s only speeding up. Depending on the region, sales online have only grown, and the trust that comes with that is growing as well, meaning more money for everyone, it’s a win-win for all. The comfort online shopping is now bringing, it’s not surprising that you may have a good future in eCommerce.
So, make sure you stay with the products people like, stay with what people are buying, and adapt if there is any change. It’s a good thing you’re here to stay on top of the industry.
What’s even less surprising than sales growth is the growth happening on mobile devices. With convenience comes sales, people only need to pull out their phones to buy something, and that’s good, because, for eCommerce investors, orders are only a click away, just as the products are only a click away from the customers.
The amount of money made through mobile orders is an astounding 2.7 trillion dollars, and that’s expected to grow to 18.8 percent, which is an incredible 16 trillion this year. Next year it’s projected to get up to 4 trillion, that’s something to look forward to.
This is something that investors really can’t ignore; the numbers just don’t lie. There is a market here that needs to be looked at and invest in to grow with the climbing industry. Mobile ordering is getting bigger every day, so make sure to include the mobile sides of things in your market.
We already talked about trust a little bit before, but it needs to be said that people naturally don’t trust mobile devices, they aren’t as official as a desktop, it feels like a risk being throwing away money into something that might mess up. But the rise in trust is increasing due to the faith already being put into them, every order they put into their mobile devices, the more things they want to buy after browsing needlessly waiting for day-to-day life to pass.
So, make sure your sites are mobile-friendly, make sure they are ready for any sale that could be made. I know this is a lot of work, so make sure you have a good workplace ergonomic set up to make it easier to do. Doing this can double, even triple your sales if you haven’t already set it up.
Personalization in sales
Over 50 percent of shoppers say that a personalized experience or product is extremely important in there day to day life, according to Bazaarvoice, back in 2018. The personification of sales and devices is incredibly important as they give a big impact on customer choices and the relationships that grow with the company.
If you can make your site personalized to your customers, then the satisfaction that customers will feel will be a large factor in their sales. Making sure that they have what they want being pulled up in front of them will help their browsing, letting them know that they have the type of products that they want and bringing it up will make sure they are ready to buy.
A ton of eCommerce businesses have already started personalizing their sites and have tried to make the shopping experience a better one for their customers. Some of the ways that personalization can be implemented in your business would be emails, making sure that the messages being sent out are what customers want to see and not just spam. Relevant discounts, video content, and brands will make things a lot easier for your business.
People want to see what they’re buying, not just read about it, the description that can’t quite give away the style of what they want. they won’t have a chance of any physical interaction with your products, making it a lot harder for them to buy, as they don’t have any trust invested in it. If you can implement visual commerce in your business, then you will find that it will take you to the next level in the industry.
Interactive content, product photos, consumer-generated media, videos, and augmented reality can be fun. Things like this can be amazing and convince your customers to buy the products that you’re selling.
This type of commerce is something that is slowly becoming an integral part of eCommerce, as people need that trust to make the sale. Image recognition markets are increasing annually, and like everything else, it’s not slowing down, but getting faster. Image recognition is a big part of the United States especially, which correlates with the demands that customers have with visual commerce. Keep all of this in mind when you reshape your business, it will be a lifesaver for your business and generate more sales for everyone, it’s another win-win situation. So, start incorporating those visual elements and you’ll start to grow trust from your customers, leading to more sales.
Subscriptions have been around already for quite a long time, giving customers the option of staying with the brands that they love and finding the new content that they release to make buying easier. But the increase is quite notable and should be taken into account.
The convenience of subscriptions is also really important to know, as convenience equals sales, people only need to open their email to see the emails that they get regularly because they signed up for it.
If you don’t already have a subscription service, even as simple as an email subscription, then it’s something that you should implement quickly to generate more sales and trust. With more repetitive and visual cues from a company, the trust that the brand has increased, meaning more sales.
Independent Business Growth
Brand preference has gotten a little strange this year, as customers are starting to branch out from the regular big names of the online markets. That’s means that consumers have begun to buy from not just the big names, but smaller names such as the one your business carries. More than half of consumers say they would be willing to buy from different brands than they normally would.
This support is crazy good for business as it drives your sales way up. More support and trust gained from consumers means more money, so make sure to not lose the trust there putting into your business with this newfound exploration, if you do, they fall back on their usual sites.
The big reason that consumers are branching out is because of support for smaller businesses, which is a blessing, good customer service that they might not find at their usual brand, or unique products that only your brand can provide. So, make sure you don’t lose their trust with the new exploration, like I said, make sure your products are different from the normal brands, but also reliable, and make sure to keep up to date with what products consumers want. All of that is very important and you should keep it in mind to make sure your business stays afloat.
Like subscriptions, social media has been around for quite some time, but social media has had a major increase in eCommerce sales. The introduction of the buy button on Facebook being a major example of how eCommerce is being affected by social media, with only a quick click, things can be bought. Speed and convenience are what sell in the eCommerce industry, and social media is providing it, giving its rise in popularity a major boost to every business, whether they’re big or small.
If brands can make a positive look on social media, then the trust they garner from it will be a great heap of sales for them. Brand deals can be made with influencers, large events on media can show off how fun the brand is, things that people like and are related to your brand means more money for everyone, and the amazing products you provide can be given to your customers.
Another great thing about social media is their connection to sites like Shopify, which can connect to a multitude of sites, that will help boost your relevance and your awareness to customers.
Don’t get left behind in the social media game, be relevant, make a few accounts for your business, Tik Tok, Instagram, etc. They will all help you make your business successful and it’s something that will help it grow continually as the trend isn’t going to stop any time soon. The trend has hit its biggest year in 2021, but it won’t stop here, it will only get bigger with each year, so make sure to stay with it.
So, to recap, the trends that you need to follow are extremely important, and that’s why you’re here. The latest trends are your concern, and they need to be addressed as quickly as possible in order for you to compete in the industry.
You need to keep an eye on the sales growth, what your selling is important and the products that people want should be reflected by your business. Consumers buying things off their mobile devices is an amazing trend that has grown this year, it will help boost your numbers, as long as you make your site mobile friendly and be sure to make it convenient.
Personalizing your site and what people see is something that everyone loves and it’s a trend that has blown up in 2021, so make sure what they see is what they want to buy, otherwise, they won’t make the purchase that you need. Visual commerce has also blown up this year, viewers need to see what they’re buying, they need to see the style of products they want, and they need to know that what they’re looking at is what they want. Subscriptions are needed to remind your consumers that your still relevant, and its something they want as it has been asked for by a ton of people this year, it gives them the convenience of knowing your brand is there and ready to buy from, with the newest products you’ve put out.
Independent business growth has boomed this year especially as a smaller business hasn’t been doing too hot. Consumers are wanting to support you, and they want your unique product, all you have to do is follow the trend and let them buy from you. Lastly is the importance of your presence on social media apps and websites. Your brand needs to be everywhere to compete with other eCommerce businesses, social media has made it incredibly convenient for consumers to see what you’re selling, and they’ve made it easy for them to buy.
So, if you stick to all these trends and keep a constant update with them, you’ll find your business booming in no time, all you have to do is put in the hard work and find out what your consumers want.